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address
Dour Taghia Zaouiat Ahansal Azilal Morocco
tel
+212661433152

Payment

Are there any extra fees that I will have to pay on top of the listed price?

When staying at Gîte Taoujdate in Taghia, there may be additional fees on top of the listed price for the room. Here are some potential extra costs you might encounter:

1. Meals

  • Breakfast, Lunch, and Dinner: While some gîtes include meals in their room rates, others may charge separately for breakfast, lunch, and dinner. It’s advisable to confirm meal arrangements when booking.
  • Packed Lunches: If you plan on trekking or climbing during the day, you might want to purchase packed lunches.

2. Guided Tours and Activities

  • Trekking Guides: Hiring a licensed trekking guide, like Mohamed, often incurs additional fees. The cost typically depends on the length and difficulty of the trek.
  • Climbing Guides: If you require a climbing guide or wish to participate in guided climbing tours, there may be extra charges.

3. Equipment Rentals

  • Climbing Gear: Renting climbing equipment such as harnesses, ropes, and helmets can add to your expenses.
  • Trekking Gear: If you need to rent trekking poles, backpacks, or other gear, there might be rental fees.

4. Transport

  • Mule Rides: If you choose to use mule transport for luggage or yourself, this service usually comes at an additional cost.
  • Transfers: Arranging transportation to and from Taghia, especially from the nearest town or city, can incur extra fees. This might include private vehicle hires or shared rides.

5. Additional Services

  • Laundry: If you need laundry services during your stay, there might be an extra fee.
  • Internet Access: Some remote gîtes charge for Wi-Fi or internet access if it is available.
  • Special Requests: Any special arrangements, such as celebrations or particular dietary requirements, might come with additional costs.

6. Tourism Tax

  • Local Tourism Tax: Some regions in Morocco charge a local tourism tax per person, per night, which is usually not included in the listed room price.

7. Tips and Gratuities

  • Staff Tips: It’s customary to tip the staff, including guides, cooks, and other helpers, which can be an extra expense.

Recommendations

To avoid surprises, it’s best to:

  1. Confirm Inclusions: Check what is included in the room rate when making your reservation.
  2. Inquire About Extras: Ask about potential additional fees for meals, guides, equipment rentals, and other services.
  3. Plan for Tips: Budget for tips and gratuities as a part of your travel expenses.

By clarifying these details beforehand, you can better manage your budget and ensure a smooth and enjoyable stay at Gîte Taoujdate in Taghia.

 
 
Should I print a receipt to show the hotel reception?

Yes, it is a good idea to print a receipt to show at the hotel reception when you check in at Gîte Taoujdate in Taghia. Here are a few reasons why and some additional tips:

Reasons to Print a Receipt

  1. Confirmation of Booking: A printed receipt serves as proof of your reservation and the terms agreed upon, such as the room type, rate, and duration of stay.
  2. Payment Verification: If you’ve paid a deposit or the full amount in advance, the receipt will help verify your payment.
  3. Smooth Check-In: Presenting a receipt can expedite the check-in process, ensuring there are no misunderstandings or delays.
  4. Record Keeping: It provides you with a physical record of your transaction, which can be useful for reference during your stay or for any post-trip queries.

Additional Tips

  • Email Confirmation: In addition to a printed receipt, keep a digital copy of your booking confirmation and receipt in your email. This can be handy if you misplace the printed version.
  • Check Details: Before printing, ensure all details on the receipt are correct, including dates, amounts paid, and any services included.
  • Contact Information: Have the contact details of the gîte handy in case you need to call them for any last-minute confirmations or directions.
  • Travel Documentation: Carry other essential travel documents, such as identification, travel insurance, and any relevant permits, especially if you plan to trek or climb.

By preparing these documents, you can ensure a smoother check-in experience and enjoy your stay at Gîte Taoujdate without any hassles.

 
 
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How much does it cost to do a private company group?

Organizing a private company group trip to Gîte Taoujdate in Taghia, including a free guide for the group, involves several factors that can influence the overall cost. Here’s a breakdown of potential expenses and considerations:

Cost Factors

  1. Accommodation

    • Room Rates: The cost per night per person or per room. Group discounts might be available.
    • Room Types: Costs can vary depending on whether you choose dormitory-style rooms, private rooms, or suites.
  2. Meals

    • Full-Board or Half-Board: Determine if the group will have all meals included (breakfast, lunch, dinner) or just some meals. Negotiate meal plans based on group size.
  3. Guided Activities

    • Free Guide: If the gîte offers a free guide for the group, this is a significant saving. Confirm what activities the free guide covers (e.g., trekking, cultural tours).
    • Additional Guides: For larger groups, additional guides might be necessary, which could incur extra costs.
  4. Transport

    • Transfers: Arranging transportation to and from Taghia. Costs vary based on the distance and mode of transport (e.g., private bus, 4×4 vehicles).
    • Local Transport: Mules or porters for carrying luggage or equipment might be needed.
  5. Equipment Rentals

    • Climbing Gear: If the group plans to climb, rental costs for harnesses, ropes, helmets, etc., should be considered.
    • Trekking Gear: Renting trekking poles, backpacks, etc., if participants don’t have their own.
  6. Additional Services

    • Extra Activities: Any additional activities like cooking classes, cultural tours, etc., may have separate fees.
    • Special Requests: Events, team-building activities, or special meals may incur additional charges.
  7. Miscellaneous

    • Tourism Tax: Local tourism taxes per person per night.
    • Tips and Gratuities: For staff, guides, and service providers.

Reservation

What is your refund policy?

While I do not have specific information on the refund policy for Gîte Taoujdate in Taghia, a common refund policy for accommodations often includes terms for cancellations made a certain number of days before the scheduled stay. Here is a typical example of what such a refund policy might look like, specifically for cancellations made more than 8 days before the check-in date:

Example Refund Policy

Cancellation Policy:

  1. Cancellations Made More Than 8 Days Before Check-In:

    • Full Refund: Guests will receive a full refund of any amounts paid, minus any non-refundable fees (e.g., booking fees).
    • Processing Time: Refunds will be processed within a specified number of business days (typically 5-10 business days) after the cancellation is confirmed.
  2. Cancellations Made 7 Days or Less Before Check-In:

    • Partial Refund: Guests may receive a partial refund, often around 50% of the total booking amount.
    • No Refund: Some establishments may not offer a refund for cancellations made within this period, especially during peak seasons or for special promotions.
  3. No-Show Policy:

    • If guests do not show up for their reservation and have not contacted the gîte to cancel, no refund will be provided.
  4. Special Circumstances:

    • Medical Emergencies: Some policies may offer refunds or credits for future stays in case of medical emergencies, provided documentation is submitted.
    • Travel Restrictions: In cases of government-imposed travel restrictions (e.g., due to pandemics), flexible cancellation terms or full refunds may be offered.

Steps to Cancel Your Reservation

  1. Contact the Gîte: Reach out to the gîte directly via phone or email to inform them of your cancellation. Provide your booking details, including reservation number, dates, and the name under which the booking was made.
  2. Request Confirmation: Ask for written confirmation of your cancellation and the refund amount you are entitled to.
  3. Check Refund Processing: Confirm the expected timeline for receiving your refund and the method (e.g., credit card reversal, bank transfer).

Additional Tips

  • Read the Fine Print: Always review the specific cancellation and refund policy provided at the time of booking.
  • Travel Insurance: Consider purchasing travel insurance that covers cancellations for added protection.
  • Document Communication: Keep records of all communication with the gîte regarding your cancellation.

For the most accurate information, it is best to contact Gîte Taoujdate directly to inquire about their specific refund policy for cancellations made more than 8 days before the check-in date.

Do you offer 30 days money back guarantee?

As an example of a 30-day money-back guarantee policy for Gîte Taoujdate, here’s how such a policy might be structured. This ensures guests feel confident in their booking and have flexibility in case their plans change.

30-Day Money-Back Guarantee Policy

Policy Overview: Gîte Taoujdate offers a 30-day money-back guarantee for all bookings. If you cancel your reservation at least 30 days before the check-in date, you are entitled to a full refund of the amount paid.

Details of the Policy:

  1. Eligibility:

    • The 30-day money-back guarantee applies to all reservations made directly with Gîte Taoujdate through our official website, phone, or email.
    • Third-party bookings (through travel agencies or booking platforms) may have different policies and are not covered by this guarantee. Please refer to the third-party’s cancellation policy.
  2. Full Refund Conditions:

    • Cancellations must be made at least 30 days before the scheduled check-in date.
    • Full refund includes the total amount paid for the reservation, excluding any non-refundable booking fees or bank charges.
  3. Cancellation Process:

    • Contact Us: To cancel your reservation, please contact us directly via phone or email. Provide your booking details, including your reservation number, dates, and the name under which the booking was made.
    • Written Confirmation: Upon receiving your cancellation request, we will provide written confirmation of the cancellation and the refund amount you are entitled to.
    • Processing Time: Refunds will be processed within 5-10 business days from the confirmation of your cancellation. The method of refund will be the same as the original payment method unless otherwise requested.
  4. Exclusions:

    • Cancellations made less than 30 days before the check-in date are not eligible for the 30-day money-back guarantee. However, standard cancellation policies will apply.
    • No-shows or cancellations made after the check-in date will not be eligible for any refund.
  5. Special Circumstances:

    • Medical Emergencies: For cancellations due to medical emergencies, please contact us as soon as possible. We may request documentation and offer a refund or credit for future stays on a case-by-case basis.
    • Travel Restrictions: If government-imposed travel restrictions prevent you from reaching Gîte Taoujdate, we may offer flexible cancellation terms or a full refund.

How to Cancel and Request a Refund

  1. Initiate Cancellation: Contact Gîte Taoujdate directly via phone or email to initiate the cancellation process.
  2. Provide Booking Details: Ensure you have your reservation number, dates, and booking name ready.
  3. Receive Confirmation: Await written confirmation from us detailing your cancellation and refund status.
  4. Refund Processing: Monitor your payment method for the refund, which should be completed within 5-10 business days.

Contact Information

  • Phone: +212661433152
  • Email: gite@climbingtaghia.com
  • Website: climbingtaghia.com

By offering a 30-day money-back guarantee, Gîte Taoujdate aims to provide peace of mind and flexibility for our guests, ensuring a worry-free booking experience. For the most accurate and detailed policy information, please refer to our official communications or contact us directly.

Which currency do you accept?

At Gîte Taoujdate, we accept payments in the following currencies:

Accepted Currencies:

  1. Dirham Marocain (MAD): The official currency of Morocco.
  2. Euros (EUR): Widely accepted in many tourist destinations and accommodations across Morocco.

Payment Details:

  1. Cash Payments: Both Moroccan Dirhams and Euros can be used for cash payments at the gîte.
  2. Credit/Debit Card Payments: If you prefer to pay by card, please check with us in advance to confirm whether we can process transactions in Euros or if conversions will be made to Dirhams. Some establishments might charge in Dirhams and your bank will handle the currency conversion.

Tips for Guests:

  • Exchange Rates: Be aware of the current exchange rates to ensure you get a fair deal when paying in Euros.
  • Local Currency: It can be useful to have some Moroccan Dirhams on hand for small purchases, tips, and places that might not accept Euros.
  • ATMs and Banks: There are ATMs and banks in larger towns where you can withdraw Moroccan Dirhams. Ensure your bank cards are enabled for international use.

Contact Information:

If you have any specific questions about payment methods or currencies, please feel free to contact us directly:

  • Phone: +212661433152
  • Email: gite@climbingtaghia,com

We aim to provide a smooth and convenient payment experience for all our guests.

 
 

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